Shipping policy
Processing time
Every wrap is made by hand, so please allow 3 to 5 business days for us to make
and pack your order before it ships. Business days are Monday to Friday,
excluding holidays.
During launches, restocks, and holiday periods, processing may take longer. We
will note this on the site when it applies.
Shipping rates and delivery
Shipping is calculated at checkout based on your address and the service you
choose.
|Service |Estimated delivery |
|---------|----------------------|
|Standard |[3 to 7] business days|
|Expedited|[2 to 3] business days|
Delivery estimates begin once your order ships, not when it is placed. Add the
3 to 5 day processing window to estimate when your order will arrive.
Tracking
You will receive a shipping confirmation email with tracking as soon as your
order leaves us. Please allow up to 48 hours for tracking to update.
Address accuracy
Please double check your shipping address at checkout. We are not responsible
for orders sent to an incorrectly entered address. If you spot a mistake, email
Shopsweetembrace@gmail.com immediately and we will correct it if the order has not shipped.
Lost, stolen, or delayed packages
Once a package is handed to the carrier, delivery is out of our control. If
tracking shows delivered and you do not have it, check with your household and
neighbours, then contact the carrier to file a claim. Reach out to us and we will
help where we can.
International shipping
[We currently ship within the United States only. / We ship internationally.
International customers are responsible for any customs duties, taxes, and fees
charged on arrival. These are not included in your order total and we cannot
predict them.